Frequently Asked Questions

Do you offer virtual appointments?

Our office is capable of completely HIPAA compliant virtual appointments. 

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Do you accept health insurance?
We do not bill insurance directly. We believe this allows us to provide you with the highest level of personalized care without being limited by insurance requirements.

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That said, it may be possible for your insurance company to reimburse you for out-of-network care. We are happy to provide detailed receipts that you can submit to your insurer for potential reimbursement.

 

Please note that most insurance plans should cover any medications or lab tests we prescribe, if needed.

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What do your services cost and what does it look like?

• Phone Consultation (20 minutes) — Free
  An opportunity for us to learn about your goals and determine whether our services are the right fit for you.

• Initial Consultation (60 - 90 minutes) — $300
  A comprehensive session where we review your full medical history and explore different approaches, including lifestyle, mind-body medicine, supplements, and, when appropriate, recommendations on conventional medical care.

• Follow-Up Sessions (30 minutes) — $100
  Focused sessions where we review your progress, refine what’s working, and explore new methods to support your health journey.

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What are my next steps?

Schedule a free, no-obligation 20-minute phone consultation with Dr. Shen to explore which plan of action may be the best fit for you. Click here to book your call.